M&S web site down following disruptions after cyber attack-OxBig News Network

The Marks & Spencer web site is down, leaving customers unable to browse, because the retailer continues to cope with the aftermath of a cyber-attack final month.

Customers have been unable to make on-line orders for weeks however on Wednesday night customers had been met with a display screen studying: “Sorry you’ll be able to’t browse the location at present. We’re making some updates and will likely be again quickly.”

M&S has been contacted for remark.

Earlier within the day, the retailer said it estimates that the cyber-attack will hit this year’s profits by around £300. It added that its on-line companies would proceed to be disrupted till July, with a gradual return to regular.

Following the cyber assault, M&S mentioned some private buyer information was stolen within the current cyber assault, which may embody phone numbers, house addresses and dates of beginning.

The High Street big assured clients that the info theft didn’t embody useable cost or card particulars, or any account passwords, however added that on-line order histories could possibly be included within the private information stolen.

The assault happened over the Easter weekend, initially affecting click-and-collect and contactless funds. Just a few days later M&S put a banner on its web site apologising that on-line ordering was not obtainable.

M&S estimates that the cyber assault will hit this 12 months’s income by round £300m – greater than analysts had anticipated and the equal to a 3rd of its revenue – a sum that might solely partly be lined by any insurance coverage pay-out.

“Over the previous couple of weeks, we’ve been managing a extremely subtle and focused cyber-attack, which has led to a restricted interval of disruption,” mentioned M&S chief government Stuart Machin.

Police are specializing in a infamous group of English-speaking hackers, referred to as Scattered Spider, the BBC has discovered.

The similar group is believed to have been behind assaults on the Co-op and Harrods, nevertheless it was M&S that suffered the largest affect.