Cab aggregator Uber has brought a slew of new features on its app in a bid to improve the safety and ease of use for its drivers. Among the slew new features is providing female drivers the ability to choose their gender of their riders, adding audio recording on app, upfront tipping and instant earning cashout.
Uber says it has over 1 million monthly active drivers in India and the newly introduced features will improve their every day experience and make driving more rewarding and fulfilling for them.
Uber can now record your audio during trips:
Uber is now providing drivers the ability to record audio in case they are ‘unconfortable or concerned about their safety’ during trips. The good thing, though is that those recordings are not accessible to the drivers and Uber says it does not open them unless the driver submits it as part of a safety report.
We have reached out to Uber to get more clarity about how the rider data is handled by the company during the whole process. This story will be updated with a response from Uber when available.
The San Francisco, California based company is also addding a safety feature for female riders. Inside the Uber app, female drivers now have the ability to accept rides from female riders. Uber says this is an industry first feature that has already been enabled and used for over 21,000 trips.
Instant cashout for drivers:
Uber is making changes to its earnings hub which now helps drivers to instantly cash out their earnings. The company claims that drivers will have access to their digital earnings withing five seconds and they make up four cashouts daily.
Explaining the new change in an exclusive interaction with Mint, Prabhieet Singh, President, Uber India & South Asia said, “With the UPI infrastructure that the country offers, we will now be able to offer instant cash outs to driver’s multiple times a day where within 5 seconds they are able to cash out. So whether it’s a cash trip or a digital trip, this is a huge element for them and helps them on liquidity. We have also introduced other features around earnings hub which provides massive transparency, the deactivation hub where if you have lost contact with the platform you can very simply request that and contact will be restored. These are industry first and industry leading features and we are proud to offer these to our drivers.”
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Published: 15 Nov 2024, 03:01 PM IST
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